Refund policy

Return Policy

We strive to deliver high quality custom products to you in a timely manner. We understand you may feel that the item delivered is not exactly what you expected. If the issue is not due to a misspelling and you are not satisfied, please contact us (sales@teambottles.com) within 5 days of receiving your order.

In the event that a Team Bottles’ error is found, we will reprint and ship the item(s) at no cost. If you believe your order was not produced as instructed, let us know and we will resolve the issue. Due to the customized nature of our products, all sales are final and items cannot be returned.

You will receive a proof of your artwork (design) for approval prior to print and production.  We will do our best to match colors to the logo you provide. We cannot guarantee that colors will match uniforms or past orders unless other color samples or PMS numbers are provided.

** Please note: Actual color may vary from the proof picture due to monitor settings. When viewing colors it is important to remember that you are viewing your proof on a computer screen, which displays in RGB and can enhance contrast or alter colors. We design our prints in CMYK, and as such, the printed product may vary from your on-screen preview.

Please double-check all spelling and input data carefully as we produce from the roster information you provide.  Refunds will not be issued for data errors.

It is your responsibility to obtain permission to use logos and mascots you upload.  We are not responsible for obtaining permission to use logos.